Welcome to the IndiaPayOne FAQ page! Find answers to all your questions below. If you need more help, feel free to reach out to us.

1. 🛒 How do I place an order?

Placing an order is quick and easy:

  1. Browse our collection and select your favorite items.
  2. Add them to your cart.
  3. Head to the checkout page.
  4. Fill in your shipping details and choose your preferred payment method.
  5. Complete your order, and we’ll send you a confirmation email!

2. 💳 What payment methods do you accept?

We accept a variety of secure payment methods, including:

  • Credit/Debit Cards (Visa, MasterCard, RuPay)
  • UPI (Google Pay, PhonePe, etc.)
  • Net Banking
  • Digital Wallets (Paytm, Mobikwik)
  • Cash on Delivery (COD) in select areas.

3. 📦 Can I track my order?

Yes! Once your order is shipped, you’ll receive an email with a tracking link. Use that link to track the status of your delivery.

4. ⏳ How long will delivery take?

  • Processing Time: Orders are processed within 2-3 business days.
  • Delivery Time: Standard delivery takes 5-7 business days depending on your location.

5. 🔄 What is your return policy?

We offer a 7-day return policy for most products. Items must be:

  • Unused and in their original condition.
  • Returned within 7 days of receiving them. Check out our detailed Returns Policy for more information.

6. 📬 How do I return an item?

Follow these easy steps to return an item:

  1. Contact us at support@indiapayone.com to start the return process.
  2. Ship the item back using the provided instructions.
  3. Once we receive the item, we’ll process your refund within 7-10 business days.

7. 🚫 Are there non-returnable items?

Yes, the following items are non-returnable:

  • Clearance or sale products.
  • Gift cards or vouchers.
  • Items marked as non-returnable at the time of purchase.

8. ✏️ Can I modify or cancel my order?

Yes, if your order hasn’t been shipped yet, you can modify or cancel it. Please contact us as soon as possible at support@indiapayone.co.in for assistance.

9. 🌍 Do you offer international shipping?

We currently ship only within India, but we’re expanding to serve global customers soon! Stay tuned for exciting updates.

10. 📞 How can I contact customer support?

We’re here to help! Reach out to us: