At Vishwajanani, we want you to be completely satisfied with your purchase. If for any reason you need to return an item, please follow the guidelines outlined below.
Return Eligibility
You may return items purchased from Vishwajanani under the following conditions:
- The return request is made within 7 days of receiving the item.
- The item must be unused, in its original condition, and with all original packaging, tags, and accessories included.
- A valid proof of purchase (receipt or order confirmation) is required to initiate the return process.
Non-Returnable Items
Certain items cannot be returned, including:
- Products on clearance or sale.
- Items marked as non-returnable at the time of purchase.
- Gift cards or vouchers.
How to Initiate a Return
To initiate a return:
- Contact Us: Email our customer support at support@vishwajanani.com with your order details and reason for the return.
- Return Instructions: After receiving your request, we will provide you with instructions on how to return the item.
- Ship the Item: Return the item to the address provided in the return instructions. Ensure the item is securely packaged to prevent damage during transit.
Return Shipping Costs
- Return shipping costs are the responsibility of the customer, unless the item was defective or damaged upon arrival.
- Original shipping charges are non-refundable.
Refund Process
- Once we receive and inspect the returned item, we will notify you via email regarding the approval or rejection of your return.
- If approved, your refund will be processed, and the amount will be credited to your original method of payment within 7-10 business days.
- Refunds on items purchased on discount will be processed based on the final sale price.
Exchanges
If you need to exchange an item for the same item (if defective) or a different product, please contact us at support@vishwajanani.com for assistance.
Contact Us
If you have any questions regarding our returns policy, feel free to reach out to us:
- Email:Â support@vishwajanani.com
